Terms of Service

1. Website operator and scope

ArchAlignPro is the website brand of Shenzhen Summer Graffiti Technology Co., Ltd. Our website is https://www.archalignpro.com.

The website is primarily a B2B orthodontic supplies information and inquiry service. Customers cannot currently complete online order checkout or payment through the website. These terms are not a consumer online shopping, returns, or payment policy.

Please use the website in accordance with these terms and applicable law. Any binding supply transaction is governed by the terms separately agreed between the parties and any applicable mandatory law.

2. Product information and images

Product pages, images, descriptions, and specifications are provided for general procurement reference. They are not a substitute for confirming the configuration needed for a particular order.

Images, colors, packaging, and specifications may show reasonable differences due to photography, screen display, production batches, or agreed customization requirements. Such differences do not override specifications expressly confirmed for an order.

Website information is not individual medical advice or a guarantee of clinical results. Product suitability and any applicable professional or regulatory requirements must be assessed for the intended use and market.

3. Inquiries do not create orders

Submitting a Contact or Quote form, clicking an inquiry button, or sending an email or WhatsApp message does not by itself place an order, reserve goods, or create a contract. An acknowledgment of an inquiry is not an order acceptance.

We may ask for clarification before preparing a quotation. Please provide accurate contact information and information you are authorized to share.

4. Quotations and final commercial terms

Final specifications, product configuration, price, minimum order quantity (MOQ), lead time, packaging, transport, and other commercial terms are subject to the parties' final written confirmation in the applicable quotation, pro forma invoice (PI), or contract.

If general website information differs from the final terms expressly agreed for a transaction, the agreed transaction documents govern that transaction, subject to applicable law. No payment, refund, return, or warranty terms should be inferred from this website beyond those separately agreed or required by law.

5. OEM and customization

OEM, private-label packaging, and customization requests require separate confirmation of feasibility, scope, artwork, specifications, quantities, timing, and commercial terms. A request or website example does not mean that a customization has been accepted.

You must have the necessary rights or permission for any logos, artwork, or other materials you ask us to use. Approvals and responsibilities for a specific project are confirmed separately.

6. Website content and intellectual property

Website text, branding, layout, images, and other materials are owned by, licensed to, or used with permission by their respective rights holders. You may view the website and retain reasonable copies for evaluating a business inquiry, subject to applicable law.

You may not misrepresent ownership, remove ownership notices, or reproduce or redistribute protected content commercially without appropriate permission. Third-party names and marks remain the property of their respective owners.

7. Acceptable use

Do not use the website to:

• Send spam, fraudulent inquiries, unlawful material, or unauthorized personal information.
• Impersonate another person or business or submit materially misleading information.
• Upload malicious content, interfere with website operation, or attempt unauthorized access.
• Use automated requests in a way that disrupts the website or circumvents security measures.
• Infringe another party's intellectual property or other lawful rights.

We may take reasonable steps to prevent misuse or restrict abusive access.

8. Third-party links

The website may link to or display content from third parties, including WhatsApp and Google Maps. Their services are governed by their own terms and privacy policies. A link does not imply that we control or guarantee the third-party service.

9. Website availability and reasonable limitations

We aim to keep website information useful and accurate, but access may be interrupted and information may need correction or updating. Please confirm important purchasing details directly with us.

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising solely from website interruptions, third-party services, or reliance on general website information without obtaining transaction-specific confirmation.

Nothing in these terms excludes liability that cannot lawfully be excluded, limits mandatory legal rights, or overrides obligations expressly accepted in a separate contract.

10. Privacy

Our Privacy Policy explains how inquiry and contact information is handled. Please avoid sending patient records or unnecessary sensitive personal information through website inquiry forms.

11. Changes to these terms

We may update these website terms to reflect changes in the website or business process. The current version and its updated date will appear on this page. Changes do not, by themselves, alter a previously agreed transaction contract.

If online purchasing is introduced, the relevant transaction, payment, and customer terms will be confirmed separately rather than assumed from this B2B inquiry version.

12. Contact

Shenzhen Summer Graffiti Technology Co., Ltd.
Website brand: ArchAlignPro
Address: Room 205, Chuangzhi Space, Longhua District, Shenzhen City, Guangdong Province, China

For questions about these terms, contact sales@archalignpro.com through the Contact form, or email this address directly.